PLAYBOY's customer service--again!

[Brian Sorgatz]

Due to a Post Office error, my July issue was lost.  I called PLAYBOY 
customer service for a replacement.  I was told that delivery could take up 
to six to eight weeks.  I'm not in the magazine business, but should it take 
that long to enter a little bit of data into a computer, print up an address 
label, and send out a new copy?  Amazon and Netflix can ship something out 
in a matter of days.

When my April issue was lost, I was given an accurate estimate of two weeks 
for the replacement issue.  But if I understood the customer service 
representative correctly when I called about the July issue on Monday, I 
narrowly missed the deadline for the shorter delivery schedule this time:  
As of now, it's a "back issue."  What the hell?

I have to wonder if this is a plot to drive us subscribers to purchasing 
PLAYBOY from newsstands.  This kind of thing makes me think of PLAYBOY as an 
abusive spouse that I am constitutionally incapable of leaving.

Brian Sorgatz